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Try running the free program Advanced System Care first to clear the junk files off your computer and then defragment your drive.
Bill and Steve, thank you for taking the time to help me out. I followed both of your recommendations - ran Advanced System Care cleaning out my Junk files and defragging my hard drive, and followed all the steps on the checklist. I also did one additional thing related to problems people have encountered with Windows Installer which I found on another forum:
The Elements install now starts and the status bar advances. However, when it is approximately 98% complete, it just stops and nothing happens (I waited more than 45 minutes with no change). I was not able to cancel the Setup, could not end the process using the Windows Task manager, and had to forcefully quit the Setup application by restarting the computer. Thankfully, this time I was able to restart using Windows, rather than manually with the power button. Once the system restarted, Elements had not been installed.
OK, so I tried the installation again, but this time made the following changes first: In the Microsoft Management Console (accessible from Task Manager -> Services Tab -> Services Button) I manually "Started" Windows Installer and Windows Modules Installer. I also double-checked that all Anti-virus, Firewall (including Windows Firewall), and Anti-malware services were stopped.
These steps have seemed to work and PSE9 has sucessfully installed and also runs (so far)
Message was edited by: skcusesp