Unfortunately, we can't help you figure out what you're doing wrong if you don't tell us what you're doing. You haven't even told us which version of the program you're using or if you're on a Mac a PC.
What type of camcorder is your video coming from and how did you get it into your computer? Are all of your audio files saved in the WAV format?
When you started your Premiere Elements project, which project settings did you select? If you've selected the right settings for your video input, you will not see red lines above the clips on your timeline until you add effects to them. Is this the case in your situation?
Which Share settings did you use to output your video?
And, finally, which software did you use to play your output video? It could well be that, after all is said and done, the software you're using to play the video just isnt' capable of reading the audio codec on the file!
Thank you for getting back to me and I am sorry for my plea lacking info.
I was pretty upset with the time loss messing with this.
1. I am working on a PC.
2. I'm not sure of how the files were saved. But the video and its audio
are being copied fine. The narration is also copying fine. It is the
background music that does not copy. And both the narration and background
were sent to the program the same way, directly from a 16 track digital
3. I never changed the project setting so I assume they are defalt.
4. I am not sure of the share settings as I am not in front of that
5. As far as the program playing the file, I tried a few, but more
importantly it does it the same on youtube.
I'm sorry, Lou. I don't think I'm going to be able to help you.
I need much more specific information than that, and that's very hard to do without having a conversation.
I recommend you contact Adobe Tech Support. They will be able to help you troubleshoot this project.
Thanks for trying. I did get a hold of tech sup. and after an hour we
found that the file I saved was corrupt and would never share the
background music. So I had to start over.
I was nice that he hung on that long to figure it out though.
Glad to hear you found at least some resolution, Lou. Happy moviemaking!