4 Replies Latest reply on Jul 18, 2011 12:46 PM by John T Smith

    Capture stops recording but tape keeps playing

    joebond008 Level 1

      Have run into something very odd. I installed adobe CS5.5 Master Collection on my brand new computer and when I am capturing video in Premiere, it periodically will stop capturing the video and the tape will keep playing but noticed the recording has stopped. This is happening to me consistenly. I have purchased a brand new Dell XPS 9100 I-7 Extreme Processor, 12 Gig Memory 2tb 7200 RPM Hard Drive EVGA GEForce GTX 460 SE 1GB GDDR5 PCI- Express 2.0 Graphics Card, and the only programs that are installed on the machine are Roxio Media Creator 2011 and MCaffee Virus Protector and Windows 7 64 Bit. Other than that there is the generalized programs that Dell puts on and I have the Adobe Master Collection 5.5 installed.


      I am not sure why the recording part of the capture stops recording but it is getting very frustrating. I know it's not the camera because I uploaded video with no problem via Firewire on my other computer that has adobe premiere CS4 and had no problems.


      I really hope someone has a fix for this or can explain to me why this is happening but it is very frustrating.


      Thanks so much,



        • 1. Re: Capture stops recording but tape keeps playing
          Harm Millaard Level 7



          First add at least two 2 disks to this system, then reformat the boot disk and make a fresh install of Windows. That gets rid of the crap Dell installed. Then tune your system so you have no more than 40-50 processes running.


          Check: Adobe Forums: Guide for installing and tuning a Vista... which also applies to Win7


          Likely the problem is caused by the system being below minimum requirements with a single and McAfee and the rest of the Dell crap.

          • 2. Re: Capture stops recording but tape keeps playing
            John T Smith Adobe Community Professional & MVP

            You need to do this for Win7... plus having AT LEAST one more hard drive will help... I have 3


            Legacy Driver and Capture http://forums.adobe.com/thread/869277?tstart=0
            - And a Picture http://forums.adobe.com/thread/727755?tstart=0


            My 3 hard drives are configured as... (WD = Western Digital)
            1 - 320G WD Win7 64bit Pro and all program installs
            2 - 320G WD Win7 swap file and video project files
            3 - 1T WD all video files... input & output files
            Search Microsoft to find out how to redirect your Windows swap file
            Trying to use only ONE Hard Drive for Video Editing
            You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
            Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
            You as a person cannot do both at the same time with the same hand
            A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
            You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708?tstart=0 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
            I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
            Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing
            Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208?tstart=0 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433?tstart=0 use USB externals for editing
            A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used this eSata Dock... for reference only, YMMV and all the usual disclaimers
            http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

            • 3. Re: Capture stops recording but tape keeps playing
              joebond008 Level 1

              Hi John, I have 3 Hard drives 2 internal and 1 external. I upload all the

              video to the 1TB internal 64mb Cache 7200RPM harddrive and when I am

              finished with the project remove it from the harddrive completely and send

              it to my external as to have fresh space for each project. The problem I am

              having is it will capture some video but then stops recording.

              So it does detect the firewire but drops signal or there is some

              interruption that seems to occur.


              Let me know if you have any other ideas of what it could be.





              • 4. Re: Capture stops recording but tape keeps playing
                John T Smith Adobe Community Professional & MVP

                >some interruption that seems to occur


                My GUESS is that some other software is running in the background, and when it "wakes up to look around" that steals the focus away from PPro