1 Reply Latest reply: Jul 19, 2011 2:08 PM by Larisskart15 RSS

    Acrobat X Pro - serial number and languages issue

    Larisskart15

      Hello!

       

      My OS is in English but I'm used to use the Adobe suite in French, so I bought the french version.

      While installing all was OK, the serial number worked.

      Illustrator, Indesign and Photoshop work perfectly.

      But when I try to launch Acrobat, it askes me for the serial number. It somehow automatically detects North America while I'm in Europe. And my serial number doesn't work (This serial number is not valid for your product).

      I tryed to change the system language to French and Acrobat worked correctly without asking for the serial.

      Back to English, it asks me for the serial...

       

      Does anybody have an idea of how to solve issue?? I really hate having my OS in French...

       

      Thanks!
      Larissa