1 Reply Latest reply on Sep 22, 2014 11:49 PM by dr dodo

    adobe reader installed but programs refusing to acknowledge.

    jjohnson1980

      Greetings,

       

      I have numerous educational programs which have resources in pdf format that since i have updated my version of adobe reader from 9 to X(latest update) refuse to open. All of these programs worked perfectly fine using adobe reader 9

       

      The messages i get from each program are all variations on "you do not have an application installed that can read documents with the pdf extension"


      All the programs have a graphical front end to them through which you navigate to the desired topic, click the link of the resource and it would normally open in reader since it should be picking up pdf files. They are part of the boardworks and heinemann product families if anyone reading this is into education.

       

      Im running windows 7 sp1 32bit and abobe reader x 10.1.0.. Have already tried a reinstall..

       

      Any help/suggestions would be appreciated.

       

      James