10 Replies Latest reply: Aug 5, 2011 6:52 AM by AnnaBrooks RSS

    swfs dont play in Flash Player on Macs; Elmedia ruins my work, Macs wont play Projector files

    screeen Community Member

      I am wondering if anyone has heard of issues with Flash Player on Macs. And, is anyone else concerned that Macs will now NOT play projector files.

       

      Here's what happened:

       

      I emailed someone who is a make user, a swf, an html and a Mac Projector file which i made in Flash pro CS5. The swf has 5 frames, more than a bit of AS3 to do with masking the cursor and navigating the objects, flvs and frames in the swf.

       

      The swf arrived but the Mac user is unable to open any of these applications and files with Flash Player, because, despite installing Flash Player over and again, Flash Player seems to NOT be there, on her Mac, not in her Applications folder nor in Utilities.

       

      Flash player is however visible as a driver, but when she double clicks the Projector flash app to open it, she gets a dialog indicating that Flash Player Installer Manager cannot open the projector.

       

      When she double clicks the swf, it opens in an application that she got free with her Mac, called Elmedia, which plays the swf only in part, which it does inside an interface that looks like iTunes, so the swf, which was made as a full screened app and is clean and sleek on my PC, is mediated by this ugly interface and looks bad.

       

      When she opens the html, she gets a notification that Adobe Flash Player needs to be updated, and when she updates, same result as described above, nothing happens, the html and swf won't open.

       

      Thanks.

        • 1. Re: swfs dont play in Flash Player on Macs; Elmedia ruins my work, Macs wont play Projector files
          screeen Community Member

          Correction: The HTML with the swf embedded does play properly. It failed until the user followed directions, and put it in the same folder with the swf and flvies.

           

          The other issues with the Mac persist: Projector files dont play; when it isdouble clicked a dialog box asks the user to uninstall flash player, or quit and swf opens in this thing called Elmedia.

          • 2. Re: swfs dont play in Flash Player on Macs; Elmedia ruins my work, Macs wont play Projector files
            screeen Community Member

            Another correction, Mac projector - stand alone application that includes Flash Player and a bunch of other things making it rather sizable in comparison to PC projectors (.exe), (depending on what's in the swf) DOES INDEED play. The file i sent to a Mac user was not what i intended to send, it was the flash file (.fla) instead of the projector (.app).

             

            So, i am sorry to have misinformed you all on that.

             

            RE swfs opening in Elmedia on Macs, that still happens, so if you want to show you work to Mac useres and send it via email (as opposed to uploading it to your website because it's in progress,) best to send an HTML together with the swf and the other elements which the swf uses (flvies, skin objects), for the Mac users to open it in a browser.

             

            thanks:)

            • 3. Re: swfs dont play in Flash Player on Macs; Elmedia ruins my work, Macs wont play Projector files
              AnnaBrooks

               

              Hello!

              I want to comment regarding Elmedia Player.

              Can you please specify what do you mean by "plays the swf only in part”. If you mean that Elmedia Player plays not all frames of your SWF, it could be caused by customizable playlist setting chosen. Please check this here: http://wiki.eltima.com/user-guides/elmedia-player/options.html

              If you use free version of Elmedia Player, it's impossible to watch your SWF file in full screen mode as this feature is available in PRO version only.

              You can also send your SWF file at support @ eltima.com and we'll check it.

              • 4. Re: swfs dont play in Flash Player on Macs; Elmedia ruins my work, Macs wont play Projector files
                screeen Community Member

                Hi Anna

                 

                What i mean by "it doesnt play the last frame" - not sure how i phrased it exactly, is this:

                 

                the swf has 5 frames and all frames have interactivity - hotspots, for navigation or rollover which prompt actions such as playing mc symbols that are on each frame.

                 

                On the fifth frame there are 5 or 6 "hotspots" as such - movie clip symbols that are interactive while behind them, in the background, is an flv that's continuously playing.

                 

                So the problem is, that with Elmedia, when you click one of these mcies on the fifth frame, the flv and everything on that frame promptly disappears, in fact the swf stops and the Mac user gets the blank Elmedia screen.

                 

                I did, in fact, do a preferences check with her, and do NOT see why any of the settings there should cause the swf to end abruptly as such.

                 

                As for Elmedia free version NOT enabling one to have full screen swf viewing, well, i find that simply irritating. This said, Elmedia is quite superfluous when it is possible to view the swf in the HTML or the Mac Projector.

                 

                I do have a question about zipping software; because Mac projectors are so largeand comprised of tons of smaller files, to email it needs compressing, but my zipping software - winzip, is not being used by everyone; not everyone has winzip and/or is willing to download it, so my question, do you know of popular unstuffers/zipping and unzipping software which is prevalent among both Mac and PC users?

                 

                thanks.

                • 5. Re: swfs dont play in Flash Player on Macs; Elmedia ruins my work, Macs wont play Projector files
                  AnnaBrooks

                  Hello!

                   

                  Thanks for providing us with the detailed description of your issue.

                   

                  Can you please send me your SWF file? We'll check everything and give

                  you the reply.

                   

                  Thanks in advance,

                   

                  Anna

                   

                   

                   

                   

                  29.07.2011 12:26, minimalcomfort пишет:

                  Hi Anna

                  >

                  What i mean by "it doesnt play the last frame" - not sure how i phrased it exactly, is this:

                  >

                  the swf has 5 frames and all frames have interactivity - hotspots, for navigation or rollover which prompt actions such as playing mc symbols that are on each frame.

                  >

                  On the fifth frame there are 5 or 6 "hotspots" as such - movie clip symbols that are interactive while behind them, in the background, is an flv that's continuously playing.

                  >

                  So the problem is, that with Elmedia, when you click one of these mcies on the fifth frame, the flv and everything on that frame promptly disappears, in fact the swf stops and the Mac user gets the blank Elmedia screen.

                  >

                  I did, in fact, do a preferences check with her, and do NOT see why any of the settings there should cause the swf to end abruptly as such.

                  >

                  As for Elmedia free version NOT enabling one to have full screen swf viewing, well, i find that simply irritating. This said, Elmedia is quite superfluous when it is possible to view the swf in the HTML or the Mac Projector.

                  >

                  I do have a question about zipping software; because Mac projectors are so largeand comprised of tons of smaller files, to email it needs compressing, but my zipping software - winzip, is not being used by everyone; not everyone has winzip and/or is willing to download it, so my question, do you know of popular unstuffers/zipping and unzipping software which is prevalent among both Mac and PC users?

                  >

                  thanks.

                  >

                  • 6. Re: swfs dont play in Flash Player on Macs; Elmedia ruins my work, Macs wont play Projector files
                    screeen Community Member

                    Hi Anna,

                     

                    I appreciate your help, but i could not get permission to send the swf; it

                    was commisioned privately and includes files that i do not own.

                     

                    I could however, create a similar swf, in terms of the AS3, using my own

                    movies and images, but that might take some time.

                     

                    BTW, who is "we"?

                    • 7. Re: swfs dont play in Flash Player on Macs; Elmedia ruins my work, Macs wont play Projector files
                      AnnaBrooks

                      Hello!

                       

                      By "we" I mean Eltima software, which is the developer of Elmedia Player.

                       

                      First of all I want to say that it's rather difficult to answer your

                      questions without having the SWF file you are playing.

                       

                      I'll give you the reply taking into account the explanations you have

                      sent me.

                       

                      I guess that your issue was caused by the settings, which were chosen in

                      Elmedia Player preferences.

                       

                       

                      Please go to Preferences/Playlist and uncheck all the settings as it's

                      shown in the screenshot I have attached in my e-mail.

                       

                      We guess that Elmedia plays the fifth frame only for a period of time,

                      which was chosen in preferences and then stops playing.That's why you

                      can't play the whole SWF.

                       

                      Best wishes,

                       

                      Anna

                       

                       

                       

                       

                       

                       

                       

                      01.08.2011 15:41, minimalcomfort пишет:

                      Hi Anna,

                      >

                      I appreciate your help, but i could not get permission to send the swf; it

                      was commisioned privately and includes files that i do not own.

                      >

                      I could however, create a similar swf, in terms of the AS3, using my own

                      movies and images, but that might take some time.

                      >

                      BTW, who is "we"?

                      >

                      • 8. Re: swfs dont play in Flash Player on Macs; Elmedia ruins my work, Macs wont play Projector files
                        screeen Community Member

                        hi Anna.

                         

                        Thank you very much for your help.

                         

                        In fact, i believe you forgot to attach the picture, but that's ok, no need,

                        we did as you said, unchecked all under Playlist tab in Preferences, and

                        indeed, the final frame of the swf which has the flv player on the stage,

                        displays the final frame of the flv, does NOT abruptly end as before,

                        and remains active to enable rollovers - interactivity.

                         

                        So, in terms of playing swfs to its conclusion i.e. in accordance with the

                        Action Script, the Elmedia issue is resolved.

                         

                        However, in terms of NOT enabling full screen viewing and worse, and worse,

                        because Elmedia mediates the viewing of swfs whereby the end user is

                        compelled to view swfs within a framed panel that has panels to the right

                        and below, as if it is being played from directly within Flash Pro, that

                        issue still remains.

                         

                        And if your recommendation is for Mac users to buy the pro version of

                        Elmedia, then i would NOT be surprised, in fact, i would expect that of

                        Macintosh.

                         

                        THanks again for your help.

                        • 9. Re: swfs dont play in Flash Player on Macs; Elmedia ruins my work, Macs wont play Projector files
                          AnnaBrooks

                          Hello!

                           

                          Sorry, but full-screen mode in Elmedia Player is available in PRO

                          version only.

                           

                           

                           

                           

                           

                           

                          04.08.2011 10:29, minimalcomfort пишет:

                          hi Anna.

                          >

                          Thank you very much for your help.

                          >

                          In fact, i believe you forgot to attach the picture, but that's ok, no need,

                          we did as you said, unchecked all under Playlist tab in Preferences, and

                          indeed, the final frame of the swf which has the flv player on the stage,

                          displays the final frame of the flv, does NOT abruptly end as before,

                          and remains active to enable rollovers - interactivity.

                          >

                          So, in terms of playing swfs to its conclusion i.e. in accordance with the

                          Action Script, the Elmedia issue is resolved.

                          >

                          However, in terms of NOT enabling full screen viewing and worse, and worse,

                          because Elmedia mediates the viewing of swfs whereby the end user is

                          compelled to view swfs within a framed panel that has panels to the right

                          and below, as if it is being played from directly within Flash Pro, that

                          issue still remains.

                          >

                          And if your recommendation is for Mac users to buy the pro version of

                          Elmedia, then i would NOT be surprised, in fact, i would expect that of

                          Macintosh.

                          >

                          THanks again for your help.

                          >

                          • 10. Re: swfs dont play in Flash Player on Macs; Elmedia ruins my work, Macs wont play Projector files
                            AnnaBrooks

                            Can you change the title of your post in which you say that Elmedia

                            ruins your work?

                             

                             

                             

                            04.08.2011 10:29, minimalcomfort пишет:

                            hi Anna.

                            >

                            Thank you very much for your help.

                            >

                            In fact, i believe you forgot to attach the picture, but that's ok, no need,

                            we did as you said, unchecked all under Playlist tab in Preferences, and

                            indeed, the final frame of the swf which has the flv player on the stage,

                            displays the final frame of the flv, does NOT abruptly end as before,

                            and remains active to enable rollovers - interactivity.

                            >

                            So, in terms of playing swfs to its conclusion i.e. in accordance with the

                            Action Script, the Elmedia issue is resolved.

                            >

                            However, in terms of NOT enabling full screen viewing and worse, and worse,

                            because Elmedia mediates the viewing of swfs whereby the end user is

                            compelled to view swfs within a framed panel that has panels to the right

                            and below, as if it is being played from directly within Flash Pro, that

                            issue still remains.

                            >

                            And if your recommendation is for Mac users to buy the pro version of

                            Elmedia, then i would NOT be surprised, in fact, i would expect that of

                            Macintosh.

                            >

                            THanks again for your help.

                            >