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1. Re: Opening file crashes Indesign CS5. What now?
John Hawkinson Jul 20, 2011 8:15 PM (in response to CDSgraphicss)What OS and version of InDesign CS5 (7.0.3?).
What does the crash report look like? See Guide to Interpreting InDesign Crash Reports.
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2. Re: Opening file crashes Indesign CS5. What now?
CDSgraphicss Jul 21, 2011 8:46 AM (in response to John Hawkinson)Crash Report Link...
I'll try to font thing again. Thank you for the help. Much appreciated!
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3. Re: Opening file crashes Indesign CS5. What now?
John Hawkinson Jul 21, 2011 8:31 AM (in response to CDSgraphicss)Crash reports are really too long for this forum. Generally we recommend uploading to pastebin.com and posting a link here.
You can still edit your post and I encourage you to do so.
It appears that the problem arises in the CoolType module, possibly as a result of Optical kerning. I suspect you have a corrupt or damaged font on your system.
Try removing all third party fonts (even the ones you are using!) and see if you can successfully open the InDesign document. Also disable any
font management software.
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4. Re: Opening file crashes Indesign CS5. What now?
P Spier Jul 21, 2011 8:38 AM (in response to John Hawkinson)John Hawkinson wrote:
You can still edit your post and I encourage you to do so.
Actually, John, the author a a post can only edit until someone else posts a reply, so in effect, your post ended the ability.
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5. Re: Opening file crashes Indesign CS5. What now?
John Hawkinson Jul 21, 2011 8:42 AM (in response to P Spier)Peter: I carefully did not reply to CDSgraphicss' long post, but rather to his
original.
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6. Re: Opening file crashes Indesign CS5. What now?
CDSgraphicss Jul 21, 2011 10:08 AM (in response to John Hawkinson)thanks John. The font thing worked.
Before I just deleted all the serious problems fonts, but this time around I got rid of all the minor problem fonts as well from Font Book. Went to my Suitcase font program and turned off all the fonts. The file finally opened. Hope this helps someone else with a similar problem as well.
I never believed in these forum things, but I'm definitely starting to like it.
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7. Re: Opening file crashes Indesign CS5. What now?
CDSgraphicss Jul 21, 2011 10:13 AM (in response to CDSgraphicss)Before I just deleted all the serious problems fonts, but this time around I got rid of all the minor problem fonts as well from Font Book. Went to my Suitcase font program and turned off all the fonts. The file finally opened!
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8. Re: Opening file crashes Indesign CS5. What now?
P Spier Jul 21, 2011 10:45 AM (in response to John Hawkinson)John Hawkinson wrote:
Peter: I carefully did not reply to CDSgraphicss' long post, but rather to his
original.
OK, I see that worked. Good trick.
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9. Re: Opening file crashes Indesign CS5. What now?
John Hawkinson Jul 21, 2011 4:57 PM (in response to CDSgraphicss)thanks John. The font thing worked.
Great. What do you have to do around here to get Correct Answer points, anyhow? (
)Anyhow, I guess I should post the relevant stack trace in case other people have the same problem and are searching for it, since it got edited out above:
Thread 0 Crashed: 0 AdobeBIB 0x0009aef1 BIBInitialize2 + 41217 1 AdobeBIB 0x0009a9ea BIBInitialize2 + 39930 2 AdobeBIB 0x0009ac5a BIBInitialize2 + 40554 3 AdobeBIB 0x00099bc6 BIBInitialize2 + 36310 4 AdobeCoolType 0x00ccee48 0xcce000 + 3656 5 AdobeCoolType 0x00d2ce4b CTCleanup + 1719 6 AdobeCoolType 0x00ce06c1 0xcce000 + 75457 7 AdobeCoolType 0x00cd3352 0xcce000 + 21330 8 AdobeCoolType 0x00ed6bc8 CTCleanup + 1745972 9 AdobeCoolType 0x00ed6863 CTCleanup + 1745103 10 AdobeCoolType 0x00eba4d2 CTCleanup + 1629502 11 AdobeCoolType 0x00ed6db4 CTCleanup + 1746464 12 AdobeCoolType 0x00ed71a0 CTCleanup + 1747468 13 AdobeCoolType 0x00cdffdd 0xcce000 + 73693 14 AdobeCoolType 0x00dad790 CTCleanup + 528380 15 AdobeCoolType 0x00d8635c CTCleanup + 367560 16 AdobeCoolType 0x00d225b0 0xcce000 + 345520 17 ...be.InDesign.Optical Kerning 0x227df3dc GetPlugIn + 8172 18 ...be.InDesign.Optical Kerning 0x227dfff4 GetPlugIn + 11268 19 ...be.InDesign.Optical Kerning 0x227e4bce GetPlugIn + 30686 20 ...be.InDesign.Optical Kerning 0x227e699f GetPlugIn + 38319 21 ...be.InDesign.Optical Kerning 0x227df056 GetPlugIn + 7270 22 ...be.InDesign.Optical Kerning 0x227dc3d1 0x227d9000 + 13265 23 ...be.InDesign.Optical Kerning 0x227dabaa 0x227d9000 + 7082 24 ...be.InDesign.Optical Kerning 0x227da890 0x227d9000 + 6288 25 ...be.InDesign.Optical Kerning 0x227db6cc 0x227d9000 + 9932 26 ...InDesign.Paragraph Composer 0x1f9e651e GetPlugIn + 650894 27 ...InDesign.Paragraph Composer 0x1f95de34 GetPlugIn + 92068 28 ...InDesign.Paragraph Composer 0x1f96bb99 GetPlugIn + 148745 29 ...InDesign.Paragraph Composer 0x1f99b0f3 GetPlugIn + 342627 30 ...InDesign.Paragraph Composer 0x1f99eb3b GetPlugIn + 357547 31 ...InDesign.Paragraph Composer 0x1f9a9ab6 GetPlugIn + 402470 32 ...InDesign.Paragraph Composer 0x1f9a7a91 GetPlugIn + 394241 33 ...InDesign.Paragraph Composer 0x1f94ae46 GetPlugIn + 14262 34 ...InDesign.Paragraph Composer 0x1f94f3c5 GetPlugIn + 32053 35 ...InDesign.Paragraph Composer 0x1f947fd9 GetPlugIn + 2377 36 com.adobe.InDesign.Text 0x1e0f39b6 GetPlugIn + 3971110 37 com.adobe.InDesign.Text 0x1ded0ac2 GetPlugIn + 1730866 38 com.adobe.InDesign.Text 0x1de9cef1 GetPlugIn + 1518945 39 com.adobe.InDesign.Text 0x1deb91ed GetPlugIn + 1634397 40 ...obe.InDesign.Spelling Panel 0x1a861e15 GetPlugIn + 102069 41 com.adobe.InDesign.Linguistics 0x1a7471a7 GetPlugIn + 127879 42 com.adobe.InDesign.Linguistics 0x1a747789 GetPlugIn + 129385 43 com.adobe.InDesign.Linguistics 0x1a745b75 GetPlugIn + 122197 44 ...adobe.InDesign.AppFramework 0x195f3f65 GetPlugIn + 242229 45 ...adobe.InDesign.AppFramework 0x195f4e8c GetPlugIn + 246108 46 ...adobe.InDesign.AppFramework 0x19596d28 0x19594000 + 11560 47 ...adobe.InDesign.AppFramework 0x195bc4fa GetPlugIn + 14282 48 com.adobe.InDesign 0x0000288b main + 187 49 com.adobe.InDesign 0x000027a6 start + 54
(I'm still not sure what the AdobeBIB library is, but the CoolType and Optical Kerning are big enough hints, I think.)
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10. Re: Opening file crashes Indesign CS5. What now?
dkamar Sep 6, 2011 1:24 PM (in response to CDSgraphicss)Hi, I am experiencing the same issue. I know it's been resolved for the author but I can't seem to figure out what to do. Please help! Here is a link to my crash report: http://pastebin.com/dmS6Qjhf
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11. Re: Opening file crashes Indesign CS5. What now?
John Hawkinson Sep 6, 2011 1:30 PM (in response to dkamar)Version: 7.0.0.355 (7000)
Please upgrade to 7.0.4.553.
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12. Re: Opening file crashes Indesign CS5. What now?
dkamar Sep 6, 2011 6:30 PM (in response to John Hawkinson) -
13. Re: Opening file crashes Indesign CS5. What now?
John Hawkinson Sep 6, 2011 7:21 PM (in response to dkamar)I've done that but the problem persists http://pastebin.com/FJeaQSJj
Oh well, it was worth a try. How about my advice to the original poster?:
Try removing all third party fonts (even the ones you are using!) and see if you can successfully open the InDesign document. Also disable any
font management software.
Indeed, your crash does appear to be font related:
Thread 0 Crashed: Dispatch queue: com.apple.main-thread 0 ...adobe.InDesign.Font Manager 0x1673e72a GetPlugIn + 60234 1 ObjectModelLib.dylib 0x01063cbd 0x1038000 + 179389 2 ObjectModelLib.dylib 0x01070eb8 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23784 3 ObjectModelLib.dylib 0x01062083 0x1038000 + 172163
Have you tried opening your file on another machine?
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14. Re: Opening file crashes Indesign CS5. What now?
dkamar Sep 7, 2011 8:15 PM (in response to John Hawkinson)I've read a few articles but still can't figure out how to identify which font is third party. :-/
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15. Re: Opening file crashes Indesign CS5. What now?
John Hawkinson Sep 8, 2011 5:38 AM (in response to dkamar)When in doubt, remove them all. But
http://support.apple.com/kb/ht1642 (Mac OS X 10.5: Fonts list)
may be helpful.



