12 Replies Latest reply on Oct 20, 2011 7:36 PM by mromana

    AE CS5 - Black Screen at Startup

    JimmyTheGhost Level 1

      Hey everyone,


      I recently updated my OSX to LION.  Everything went smoothly, but when my After Effects is working.  As soon as the program loads, the screen goes black. My menu bar appears and can be clicked, but none of the options (Preferences, etc.) are available.  It won't even quit.  To quit the program I must Force Quit AE.  I've also noticed when the program is open and it's just a black screen, if I select Restart from the Apple menu, when the Restart dialog box opens, the black screen goes away and I see After Effects.  But if I click Cancel on the reset, the black screen reappears.


      I have restarted/shut down my machine numerous times.  I have reinstalled After Effects.  Nothing seems to work.


      Here are some technical specifications of my machine:


      Macbook Pro 5,3 - Mac OSX 10.7

      Processor - 2.8 GHx Intel Core 2 Duo

      Memory - 4GB 1067 MHz DDR3

      Graphics - NVIDIA GeForce 9400M 256 MB


      Adobe After Effects CS5 10.0.2


      Any help is greatly appreciated.  I'm a motion graphic designer and After Effects is my main tool so I need to get this figured out immediately.