0 Replies Latest reply on Jul 22, 2011 2:21 AM by PCCounselor

    Premiere Pro CS5 "not install codec"

    PCCounselor

      Hello,

       

      currently I use a customer's system with Premiere Pro CS5. If I start the software "Premiere PRO" I see in a very short time a flickering dialog box. With a trick I could read the message "not install codec". On my own system is everything ok. I see the error only by my customer.

       

      What´s to do. How can I identify the missing element. Any ideas?

       

      Stefan