0 Replies Latest reply on Jul 24, 2011 6:06 AM by Josiemar8

    Error playing media clip in Adobe Reader X (10.1.0)

    Josiemar8

      Hi,

      A pdf, which was sent to me, has embedded media clips. However, when I try to play these clips a JavaScript error message comes up saying 'Acrobat has encountered an error while playing this media clip'. The document was probably created in an old version of adobe and therefore I'm wondering if this is the reason why the media files fail to play in the latest version  (10.1.0)?

      I am using windows vista. I have uninstalled and re-installed the adobe reader and also tried playing the clips when the firewalls are down but neither of these things have helped.

      Any help or tips would be really appreciated.

      Many thanks

      Nikki