Thanks for taking time to reply.
I created a new glossary as you suggested but still have the same problem.
I created a new project and still have the same problem.
It has to be something unique with my computer (registry maybe). A coworker has RH8, and he doesn't have this problem.
Any other suggestions?
Definitely something weird going on.
The only suggestion I can think of at the moment is to buy a pizza. Find an empty workstation location and place the pizza there. Lure your co-worker to the pizza and while they are away you swap computers. Now your coworker has the issue!
Okay, so that was way lame. But it was the best I could do.
On a more serious note, I really do wish I had more to offer. Unfortunately I'm a bit stumped. I'll try to bounce it off my colleagues today and see if anyone else has something to try.
Unfortunately, if I transfer to the problem to my coworker I will still have to help.
So I am going to order the pizza and keep it to myself. The problem may still exist, but at least lunch (which is probably more important) is covered.
When you say that your coworker doesn't have this problem, do you mean that they take the same project, generate a CHM file and the Glossary appears correctly?
If not, is your CHM the product of a merged project? If yes, maybe the problem is coming from one of the child projects.
Thanks for your time in replying.
My coworker created a new project and a glossary. He did not have the problem. I copied his .glo file, renamed it, and placed in my project with the problem. The problem presented in my project using the .glo file from the clean project.
I also created a new project (one topic, one glossary entry) and had the same problem.
My CHM file is not a merged project.
With all that said, the problem seems to be resolved; although, I don't know what caused it, and I suspect there may have been another fix.
I used the Repair option in the install package. I have no idea what was repaired, but the problem is gone (for now at least). The problem was corrected in a new test project as well as old test projects (test projects = projects that I created while working on the problem).
Thanks again for your help.
Cal, I had the same problem with my RH9 glossary. The first entry was prefixed with 'ME=' in the CHM file until I reinstalled RH9 using the Setup files. It only happened to the first entry. Anyhow , your post was very useful. Without it I'm not sure I would have reinstalled the product.