1 Reply Latest reply on Jul 25, 2011 3:46 AM by Claudio González

    Help,I can not open files

    grimlocks-nuts

      I have windows 7 and I can not open certain files,I am not very computer literate so please bare with me.

       

      I recieved a document which is file type DOC FILE (.doc),when I try to open it I get a message saying adobe reader is unable to open as it is not a supported file or is corrupted.

       

      I can open files if they are pictures sent as an attachment but not Doc format files.

      I tried removing adobe reader and and reinstalling it but no joy.

       

      any ideas

       

      Thank you in advance

        • 1. Re: Help,I can not open files
          Claudio González Most Valuable Participant

          I'll guess that you are trying to open your .doc files by double clicking on  their icons, which in this case would indicate a file association  problem. Right click on the icon of one of your documents, select in the Open With box whatever  program you use for text files, and check on Apply to  All. Wording may be sligthly different because i am on a Mac right now  and in any case my OSs are in Spanish.