5 Replies Latest reply: Jan 1, 2012 5:13 PM by rover109 RSS

    Why does Reader say "Failed to initialize"?

    retropia2 Community Member

      Trying to install Reader 10 on a Windows XP SP3 system.  During installation, I'm getting an error message that reads "Installation encountered errors" and "Failed to initialize".

       

      I tried uninstalling older versions of Reader still on my system, but no change.  I reinstalled Reader 8 from a CD, and that doesn't make any difference, either.  I tried doing a search on "Failed to initialize" on this site, but didn't come up with anything pertinent for Reader.

       

      Any clues?  Thanks!