2 Replies Latest reply: Jul 29, 2011 4:44 AM by Res.Luethi RSS

    Updating Acrobat X when Office-Apps are running

    Res.Luethi Community Member

      We want to update our clients, which already have installed an older version of Acrobat Professional 9.x with ADOBE Acrobat Professional X (10.1.0). This action must run silent with no user interaction.

      I have written a script which kills all running processes using acrobat.exe and close all open PDF-files, also in IE. Then the Acrobat-MSI is started using a customized MST (including Serialnumber) with the parameter /qn. This script is mandatory launched by SCCM where the program-option “Allow users to interact with this program” is NOT set.

      If a Office-application like PowerPoint or Word (with the Acrobat Plug-in) is running, the script fails (with 9.x of Acrobat the same worked fine and without any errors…).

      Any ideas how to silent update an existing installation of Acrobat with Acrobat X when Office-Apps are open (won’t kill them)?