3 Replies Latest reply on Sep 5, 2011 10:56 AM by swhite2

    Failed to install Flash Builder 4.5 in Mac OSX 10.7 Lion

    Tom van Zummeren

      Quickly after starting the installation procedure, the installer says the installation is cancelled and gives me the following error report:

       

      Exit Code: 24

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 16 error(s), 2 warning(s)

       

      WARNING: DS013: Payload {ED679BB6-B428-4DCF-A52F-F9AAAA117101} Flash Player 10.0.45.2 is already installed and the session payload {09E9550D-7D89-4B9D-B6BB-72AF22CA9D3B} Flash Player 10.2.153.1 has no upgrade/conflict relationship with it.

      WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {B86DCC32-8B28-4788-8A09-6D1C9F7EAAAD} AdobeHelp 3.4.0.0 has no upgrade/conflict relationship with it.

      ERROR: DS013: Verifying payload integrity : Failed with code 1

      ERROR: DW001: Set payload cancelled status

       

      ERROR: DW049: Payload {09E9550D-7D89-4B9D-B6BB-72AF22CA9D3B} has an action "install" but no resultState

      ERROR: DW049: Payload {24516988-6529-480E-8FE3-8428704FCAAB} has an action "install" but no resultState

      ERROR: DW049: Payload {2C79B880-4D30-4572-91C7-FB6B6003DEF9} has an action "install" but no resultState

      ERROR: DW049: Payload {3FA63389-0091-497A-8522-998E43648AEF} has an action "install" but no resultState

      ERROR: DW049: Payload {6F3A624B-1B72-4081-96E8-23261F389C5C} has an action "repair" but no resultState

      ERROR: DW049: Payload {9947B700-1D03-48A8-9C89-415C5E38D74F} has an action "install" but no resultState

      ERROR: DW049: Payload {9D0088AD-BBB1-470B-B7B8-520EDEFAE5F3} has an action "install" but no resultState

      ERROR: DW049: Payload {A04E70DF-CF2C-45FE-AA69-3267F28849D8} has an action "install" but no resultState

      ERROR: DW049: Payload {B86DCC32-8B28-4788-8A09-6D1C9F7EAAAD} has an action "install" but no resultState

      ERROR: DW049: Payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} has an action "repair" but no resultState

      ERROR: DW049: Payload {E0BCE1AA-B57D-4983-A05A-1B2CBF124494} has an action "install" but no resultState

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - Suite Shared Configuration CS5: User cancelled installation

      ERROR: DW001: User cancelled the operation

      -------------------------------------------------------------------------------------

      I tried both suggestions on this page which should solve installation issues: http://kb2.adobe.com/cps/905/cpsid_90508.html#main_Flash_Builder but no luck ...
      Does anyone have any idea how to fix this?