I have to read between the lines to ferret out your problem. So, I'm making
a couple of assumptions. First, that you two have been able to do downloads
before, but that one of the ebooks is causing you a problem - the one
downloaded from the library. Next, I'm not sure that I understand where
your mom put the library ebook when she downloaded it: the words make me
believe that she put it on her computer, not in the ADE library, where it
would go normally. Finally, there's the comment about not being authorized
to read the file. Finally, I'm assuming that you're using a Windows PC.
If your mom saved the library ebook to her computer but not using ADE, then
ADE doesn't recognize it's there. The process for getting this fixed is
relatively simple (?). First, find out where the library ebook was stored
and hold onto that information. Next, open ADE to the Library display
screen. Place the cursor on the word 'Library' and a small arrow will
appear. Place the cursor on that arrow and a drop-down menu will appear.
Choose 'Add Item To Library' and click on it. You'll see a screen that asks
you to choose the ebook to add, and you need to find the location where the
library ebook is, then click on it so it appears in the window at the bottom
of that screen, and then click on OK. ADE will update its files to show the
About that message.... Publishers have the right to assign digital rights
to their epublications, such as whether copying to another device is
allowed. If they've set the digital rights to permit a download to a PC,
but NOT to an ereader, you will get a 'No Permission To Copy Here' message.
In this case, I'm thinking that you're getting that message because the
library ebook isn't in ADE's files. If the library ebook IS in the ADE
library, then there's something wrong with the file that was downloaded from
the library, and you'll have to talk to the library's technical department
to get it straightened out. This happens occasionally, especially after a
library updates its software.
Hope this stuff helps!
Yes we have downloaded books before. She tried two books earlier this week and neither would appear in ADE when she dragged and dropped it in. When she tried the Add Item to Library, the book wouldnt show up because it is looking for EPUB or PDF and the library books are .acsm (or something like that). I told her to just call the library when she gets back from vacation. She left yesterday!
Thanks for trying to help though! Its hard because I live in a different state so I have to explain step by step what to do over the phone and she isnt very computer literate haha!