Is there any setting that will cause the returned page to open to the first occurrence of the word/phrase searched upon?
Not that I have ever heard of.
Is there any setting that prevents "Ctl+F" from opening a Find dialog?
Why do you want to disable Ctrl F, surely that is what the user wants to find the word in the topic?
See www.grainge.org for RoboHelp and Authoring tips
Perhaps the Find dialog box has fallen off the edge of the screen? This can happen sometimes, especially if you've gone from multi-monitors to a single monitor, or something - the dialog box gets "left" in its last used position, which is no longer in the viewable screen area.
Get the user to do the following:
1. Open the chm.
2. Press Ctrl+F. DON'T click anywhere - we need to make sure the Find dialog box is the active window.
3. Press Alt Spacebar M.
4. Press any arrow key.
5. Waggle the mouse madly until the dialog box pops into view (it should snap to the cursor).
6. Click to drop the dialog box where you want it.
Thank you, folks, for the fast responses. In re "Ctl+F" to open the Find dialog - turns out my sw engs have
not coded in this keyboard cmd to the tool interface. They're verifying that it isn't used for something else, or would in conflict with another cmd, and if neither will implement it.
Hmm, I wouldn't have thought what your engineers do would affect the Find functionality in the chm. Let us know how you get on.