I successfully downloaded, activated, and authorized Adobe Digital Editions, downloaded an ebook from the library to a windows pc, and transferred the book from the computer to a Sony PRS-505 digital reader. However, the book displays with each page showing with a symbol and message reading "protected page" - what did I do wrong and how do I correct it? Thanks.
This is a strange one.
You didn't do anything wrong. My guess is that something's going on based
on the information in the ebook's item information from the library. You
should take a look at that info and see what it says.
With ADE open in Library mode, place your cursor on the entry for the ebook
in question. A small arrow will appear. Click on 'Item Info' and ADE will
display the information it has concerning the ebook. In the middle, you can
see the digital rights assigned by the publisher concerning display, whether
the ebook can be copied to another device, printing restrictions, etc. You
should see no restrictions.....
Next, try opening the library book in ADE on your computer. If you get the
same messages on the pages, then there's something fishy with the file you
downloaded. If not, then the SONY ereader is picking up something else
that's in the file that ADE can't see. Libraries add information to the
ebook record, and there are several systems in use - which means that you
may have to go back to their technical support and ask them what's going
on. They may have an answer - or not....