I recently purchased a Canon Vixia HRF20. It has built in memory and can hold 2 SDHC memory cards. I am using PRE 7 to capture the videos. I am connecting with a USB cable supplied with the camcorder.
In PRE 7, I select Get Media then ADVHC. I am able to extract videos from the built-in memory without a problem. However, when trying to select from one of SDHC cards, PRE 7 doesn't seem to recognize it. In the camcorder I have selected the SD card as the source.
How can I get PRE 7 to recognize the SD card?
If you use Windows Explorer (are you Windows or Mac?) are you able to "see" the files on the SD card?
If yes, copy the entire folder to your 2nd, video file hard drive, and then import into PreEl from there
You must copy the entire folder, not just the individual files
It worked! You're the best!! I've been trying for almost 2 days. And such a simple solution!!
Glad it worked... my best GUESS is that the software inside the camera is somehow not letting PreEl "see" anything other than the built-in memory... but WinExplorer does, obviously, see the SD card(s)