For some years I've been able to download my Internet bank statements with the use of Adobe Reader and this worked fine up until a few months ago. Now, when I try to open the pdf file whilst still on-line with the bank (Dutch by the way!) I keep getting a screen message telling me to open Adobe Actobat first and sign the end user license agreement. I would if I could but I can't!! I can FIND the end user license agreement to read but can't find a way to click on a button which says 'I agree'. Can anyone point me in the right direction of should I bin everything (bin = delete and uninstall) and start all over again?