0 Replies Latest reply: Aug 3, 2011 6:49 AM by tipitaii RSS

    ADMINUI Export PDF to WORD Format Does NOT WORK

    tipitaii

      Hi All,

       

      First of all, I hope i can find somebody who can help me. I write the deployed Adobe Life Cycle Details Below. The Lifecycle system is running on IBM Websphere 6.1.  I call LiveCycle PDF Generator ES -> Export PDF  service over ADMINUI. First of all I understand this functionality works differently for ps , tiff(IMAGE FILES), doc(word format files) files. It calls diffrent functions after invocation layer(1. for ps files 2. for Image files 3. Word files.). The first two one are worked properly. But When i want to export pdf file to rtf or doc file. I got exception at java codes. I do not know which this functionality use ACROBAT or not at the background. Or do i need extra configuration for that functionality. I write the exception below. I could not debug the exception because i could not release what the system does after it calls a process after invocation layer. How can i understand why this job is failed? What i need to configure?

      Please Help me ASAP.

       

       

      Deployed System:

      License Type: Full Version: 8.2.1,

      GM Patch Version: 3.19

      Service Pack Version: 8.2.3260.1.221382.1

      Expired Date: Not Applicable

       

      The Services running on Server for PDF GENERATOR:

       

      DistillerService: 1.1Runningcom.adobe.livecycle.Distiller8.2.2175.2.101398.1

       

       

       

      GeneratePDFService: 1.1Runningcom.adobe.livecycle.GeneratePDF8.2.2175.2.101398.1

       

       

      The Exception:

      8/3/11 16:44:44:152 EEST] 00000082 GeneratePDFIm A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-000-
      Job ID for the submitted exportPDF job =services.pdf7b5aa5-8ac26b-b879f5-8a37a0-303e8e-1693ce
      [8/3/11 16:44:44:214 EEST] 00000082 BMCCaller     A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-024-services.pdf: Time Job Submitted: 8/3/11 4:44 PM
      [8/3/11 16:44:44:261 EEST] 00000082 BMCCaller     A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-021-services.pdf: PDF Settings Used: pdfg Standard 61193
      [8/3/11 16:44:44:261 EEST] 00000082 BMCCaller     A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-022-services.pdf: Security Settings Used: No Security
      [8/3/11 16:44:44:261 EEST] 00000082 BMCCaller     A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-023-services.pdf: FileType Settings Used: Standard
      [8/3/11 16:44:44:261 EEST] 00000082 BMCCaller     A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-017-services.pdf: Job Submitted by User: administrator
      [8/3/11 16:44:44:292 EEST] 00000082 ExceptionUtil E   CNTR0020E: EJB threw an unexpected (non-declared) exception during invocation of method "doRequiresNew" on bean "BeanId(LiveCycle8#adobe-dscf.jar#EjbTransactionBMTAdapter, null)". Exception data: org.omg.CORBA.TRANSACTION_ROLLEDBACK:   vmcid: 0x0  minor code: 0  completed: No
      at com.ibm.ws.Transaction.JTS.TxClientInterceptor.receive_common(TxClientInterceptor.java:32 2)
      at com.ibm.ws.Transaction.JTS.TxClientInterceptor.receive_exception(TxClientInterceptor.java :130)
      at com.ibm.rmi.pi.InterceptorManager.invokeInterceptor(InterceptorManager.java:596)
      at com.ibm.rmi.pi.InterceptorManager.iterateClientInterceptors(InterceptorManager.java:408)
      at com.ibm.rmi.pi.InterceptorManager.iterateReceiveException(InterceptorManager.java:699)
      at com.ibm.rmi.corba.ClientDelegate.intercept(ClientDelegate.java:996)
      at com.ibm.rmi.corba.ClientDelegate.invoke(ClientDelegate.java:447)
      at com.ibm.CORBA.iiop.ClientDelegate.invoke(ClientDelegate.java:1185)
      at com.ibm.rmi.corba.ClientDelegate.invoke(ClientDelegate.java:764)
      at com.ibm.CORBA.iiop.ClientDelegate.invoke(ClientDelegate.java:1215)
      at org.omg.CORBA.portable.ObjectImpl._invoke(ObjectImpl.java:484)
      at com.adobe.native2pdf.bmc._ConverterAgentStub.convertToPdf(_ConverterAgentStub.java:34)
      at com.adobe.pdfg.callbacks.NativeToPDFTransactionCallback.convertToPdf(NativeToPDFTransacti onCallback.java:191)
      at com.adobe.pdfg.callbacks.NativeToPDFTransactionCallback.doInTransaction(NativeToPDFTransa ctionCallback.java:163)
      at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew (EjbTransactionBMTAdapterBean.java:218)
      at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_ 3af08fdf.doRequiresNew(Unknown Source)
      at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:133)
      at com.adobe.idp.dsc.transaction.impl.DefaultTransactionTemplate.execute(DefaultTransactionT emplate.java:79)
      at com.adobe.pdfg.BMCCaller.invokeInSMT(BMCCaller.java:769)
      at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:779)
      at com.adobe.pdfg.Native2PdfCaller.exportPDF(Native2PdfCaller.java:276)
      at com.adobe.pdfg.GeneratePDFImpl.exportPDFCommon(GeneratePDFImpl.java:1418)
      at com.adobe.pdfg.GeneratePDFImpl.exportPDF(GeneratePDFImpl.java:1377)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
      at java.lang.reflect.Method.invoke(Method.java:618)
      at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)
      at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)
      at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
      at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)
      at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTran sactionBMTAdapterBean.java:197)
      at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_ 3af08fdf.doBMT(Unknown Source)
      at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:95)
      at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
      at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
      at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
      at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
      at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)
      at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
      at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:132)
      at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
      at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
      at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
      at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)
      at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)
      at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessage Receiver.java:91)
      at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:21 5)
      at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:57)
      at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
      at com.adobe.aes.web.create.ExportPDFAct.exportPDF(ExportPDFAct.java:297)
      at com.adobe.aes.web.create.ExportPDFAct.execute(ExportPDFAct.java:115)
      at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
      at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
      at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
      at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
      at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:63)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
      at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1096)
      at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1037)
      at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)
      at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)
      at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java: 190)
      at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
      at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)
      at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:832)
      at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:679)
      at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:566)
      at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
      at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.jav a:90)
      at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:748)
      at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1466)
      at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:119)
      at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink .java:458)
      at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink .java:387)
      at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.jav a:102)
      at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionLi stener.java:165)
      at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
      at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
      at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
      at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:195)
      at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:743)
      at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:873)
      at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1473)
      Caused by: org.omg.CORBA.UNKNOWN:   vmcid: 0x0  minor code: 0  completed: No
      at java.lang.Class.newInstanceImpl(Native Method)
      at java.lang.Class.newInstance(Class.java:1328)
      at com.ibm.rmi.iiop.ReplyMessage._getSystemException(ReplyMessage.java:255)
      at com.ibm.rmi.iiop.ReplyMessage.getSystemException(ReplyMessage.java:190)
      at com.ibm.rmi.iiop.ClientResponseImpl.getSystemException(ClientResponseImpl.java:232)
      at com.ibm.rmi.corba.ClientDelegate.intercept(ClientDelegate.java:968)
      ... 79 more

      [8/3/11 16:44:44:292 EEST] 00000082 LocalTranCoor E   WLTC0017E: Resources rolled back due to setRollbackOnly() being called.
      [8/3/11 16:44:44:292 EEST] 00000082 BMCCaller     A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-028-services.pdf: Job Completion Status: Failed
      [8/3/11 16:44:44:292 EEST] 00000082 BMCCaller     A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-025-services.pdf: Time Job Completed: 8/3/11 4:44 PM
      [8/3/11 16:44:44:292 EEST] 00000082 BMCCaller     A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-026-services.pdf: Time of Job Execution: 78 ms
      [8/3/11 16:44:44:292 EEST] 00000082 GeneratePDFIm E com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-000-ALC-PDG-001-000-Conversion failed because of an exception.