6 Replies Latest reply on Aug 9, 2011 8:22 AM by John T Smith

    Premiere crashing

    silver stripe

      Hi,

       

      As a new user of Premiere I was very keen to get learning the app.

       

      Unfortunately I can't stop it crashing. As far as I have ever got is to import one video.

      Sometimes it will crash when I switch apps to say Safari and then back to Premiere.

      Usually it's when I actually try to do something with a menu item like import video.

      Sometimes it will open the finder open dialog window before crashing, sometimes not.

       

      It's very frustrating!


      Can anybody help?

       

      Mac spec:

      Model Name: Mac Pro

      Model Identifier: MacPro3,1

      Processor Name: Quad-Core Intel Xeon

      Processor Speed: 2.8 GHz

      Number Of Processors: 2

      Total Number Of Cores: 8

      L2 Cache (per processor): 12 MB

      Memory: 12 GB

      Graphics: ATI Radeon HD 2600

       

      OS X 10.6.8

       

      I have plenty of crash reports I can post if they will help... :-)