when trying to load after effects from the creative suite 5.5, it doesnt open - simply hangs - all the other software opens - how can I solve this?
how can I solve this?
By telling us more about your system like operating system, graphics card etc.. And then of course it would hugely help if you told us at which point it hangs by monitoring the status messages on the splash screen...
As Mylenium says, we need more information if we're going to help you.
I can guess, though, and suggest that this might help:
Retrieving data ...