The previous question was about a trial version installed in my personal laptop. Interestingly, I have also installed the trial on my work PC and it's not crashing. But the version is different (that's weird, I downloaded from the same link and at home got 7.0.7 and at work 7.0.0.) However, seems not to be able to keep changes to my recordings unless I work on the EDIT panel.
to reconfirm, it is the trial installation of Presenter 7.0.7 that crashes while Presenter 7.0 does not? Can you try installing 7.0.7 on the system where the errors were seen previously and check if they recur?
YES! This is the case. I reinstalled it twice (but whilst the same link gets me to 7.0.0. at work, I only get 7.0.7 at home!)
Dr Gabriel Cavalli-Petraglia, BSc, MSc, PhD, MRSC
Lecturer in Organic Materials Chemistry
Division of Chemical Sciences
Faculty of Health & Medical Sciences
University of Surrey
Guildford, Surrey, GU2 7XH
Ext: 6837 Office: 31AZ03
Telephone (+44 1483) 686837
Fax (+44 1483) 686851
The copy at work is brilliant after installing the 7.01, 7.02, 7.05 and 7.06 patches. It seems to me the issue is Presenter 7.0.7. however I downloaded it from the same link! (just at different times.....) I don't know how I can install 7.0.0 instead..... (you don't seem to get to choose the versions from the webpage)
I have done recording from Adobe Presenter and replayed it; its working fine for me. It will be great if you can do following steps; it will help to isolate the issue:-
1) Create a new Presentation and do recording from Adobe Presenter 7.0.7. Please don't add audio to old Presentations, because we might not know what is actually causing crash.
2) Please provide us exactly what steps are you performing. Or if you can create simulated video while working on presentation using any screen recorder software then it will be great.
I'm sorry I can't do that. I don't have 7.0.7 anymore, it would be stupid to keep a piece of software that it's not working. I can't have both versions at the same time and I need to do my work, so working fine with 7.0.6.
Besides, I have already provided all the steps I followed, and the problem was indeed the same for new or old presentations, working from a Windows XP laptop and PowerPoint 2007 (with presentations saved in either 2003 or 2007 powerpoint versions).
I hope I could help in any way, but I can't spend more of my work/own time in uninstalling/installing versions, or for free!