2 Replies Latest reply on Aug 8, 2011 2:32 PM by tenebgen

    cant installe elements 9 test version

    tenebgen

      i tried everything to fix this with the help of this forum.

      - start as admin

      - deinstall all other adobe products

      - checked no processes (adobe) were running

      - start from folder C./PES9/

      - stopped virus/firewall

       

      but always get the message at the end of install that shared technologies cant be installed.

      and everything gets deinstalled.

       

      here i uploaded my log.file. can anyone help ???

       

      http://www.file-upload.net/download-3646867/Elements-STI-Installer-1.0-08-08-2011.log.html

        • 1. Re: cant installe elements 9 test version
          the_wine_snob Level 9

          Welcome to the forum.

           

          This ARTICLE gives a checklist of things to look at, when installing Adobe programs, in general.

           

          Can you list the specs. of your computer, to make sure that it meets the minimum system specifications?

           

          I could not get to the error log, from your link, but perhaps that is due to the security settings of my browser. Perhaps others can see and translate it.

           

          Good luck,

           

          Hunt

          • 2. Re: cant installe elements 9 test version
            tenebgen Level 1

            hello,

            i saw your article yesterday and tried to do everything as you explained. here re some infos about my system :

             

            Dell XPS Notebook : 2nd generation Intel Core i7-2720QM processor 2.20 GHz with Turbo Boost 2.0 up to 3.30 GHz

            6.144MB (1x2.048 + 1x4.096) 1.333MHz DDR3 Dual Channel

            Graphics : 2GB NVIDIA GeForce GT 540M Graphics card

            Windows 7 SP1 Home Premium(64 BIT)

            630 GB free disk space.

             

            Do you need more infos ?