2 Replies Latest reply on Aug 8, 2011 2:18 PM by luviola10

    Laptop refresh with RH8

    luviola10 Level 1

      My company will be refreshing my laptop, upgrading to Windows XP. could this be a problem with RH8?

        • 1. Re: Laptop refresh with RH8
          Peter Grainge Adobe Community Professional (Moderator)

          Do you really mean upgrading to XP or do you mean upgrading to Windows 7?


          You cannot upgrade from XP to 7. You have to rebuild the machine, as your IT people will know, and that means all your applications will have to be reinstalled. You should deactivate RoboHelp 8 before they start.


          After the installation make sure you apply the RoboHelp 8 patches before you open any project.


          RoboHelp 8 is not supported on Windows 7 64 bit. Also if Office is also being upgraded, Word 2010 is not supported by RoboHelp 8.


          See www.grainge.org for RoboHelp and Authoring tips



          1 person found this helpful
          • 2. Re: Laptop refresh with RH8
            luviola10 Level 1

            thanks, Peter, will keep all this in mind as I procure

            information I need!