I need your advice.
A client provided me a document made in ID CS5. He saved it in CS3 so that I can open it (my version) and modify it. When I open it, it says it has 37 missing links (all images are missing).
So I replied I needed him to package everything, or send me the images separately in a folder.
He replied he cannot package anymore in a newer version such as CS5, and that I need to download a plugin from the web, so that I can see the images.
Does this make sens to you? What is this plugin? Is it true or is he BS me?
I need to get them an answer today!
It does not make sense, perhaps he is confused or there is something else going on here.
CS5 does indeed have the Package command, it is substantively unchanged from CS3.
That said, if he says there is a plugin, perhaps he is using a 3rd party plugin that provides some other way to access links. Why not investigate the plugin he is recommending?
Tell him to use the file package command.
Either he has no idea what he's talking about, or he doesn't want to help you.
You can still run the package command in all versions of ID. If he were to do that he could then zip up the links folder for you and send it to you, and all would be hunky-dory.