You didn't say whether you've checked your computer's clock - just that you
continue to get the same message when you try to authorize it. The
definition of insanity is trying the same thing over and over and expecting
a different result.
As I understand it, the ADEPT portion of ADE is checking the time on your
system with the time on the Adobe server. If you computer's time, date and
time zone are not set up properly, the authorization process will not work.
I am not an Adobe tech, but from the number of years I've worked in IT, it
appears the message is telling you that " 2011-08-10 at 10:04:10-07 in your
time zone is before 2011-08-10 at 21:35:22-07:00 in their time zone ", which
is a true statement. Your computer's time and date is expressed first.Don't
worry about the way the time is expressed beyond the hour, minute and
second. Computers take time much farther than we humans do.
My suggestion is to do what others have suggested. Check the time, date and
time zone on your computer and make sure that all three are set properly.
When a Windows 7 setup is done, you're asked for that information, but if
you bought your computer already set up, it's quite possible that it has the
wrong information and you didn't know it - nor does it make a difference in
many of the applications that are running other than ADE.
Hope this helps!
Thanks. it was the date actually. I changed the date to a few days in advance, but it still wasn't working. I then looked closer at the date and the date was actually 202011-08-0. So I advanced my date to after 2020 and it finally worked. Thanks again.
I had the same problem and was able to activate after the modified time on bios, my BIOS clock was one day after