0 Replies Latest reply on Aug 12, 2011 7:24 AM by L**Roy

    Adobe Reader X Problem signing online PDF

    L**Roy

      This issue has started a couple of weeks ago. Users are running Windows 7 and Adobe Reader X.  When accessing a PDF online users are unable

      to digitally sign with certificates. When trying to sign it asks them to save the document. If they save the document then it will allow them to sign, However

      they are no longer working with an online document, but rather the one they saved on their desktop. They need to be able to sign on line because the form

      needs to be submitted on line.

       

      I have already checked the preferences for internet and it is selected to open pdf in a browser. When going to the security configuration the certificates from the CAC card are available and selected as sign with.

       

      Anyone have any ideas? Our support for this issue is on another network and they are not having this issue so they are blowing us off.