3 Replies Latest reply on Aug 13, 2011 5:01 PM by pwillener

    Not able to open a downloaded file - paint??


      I cannot open a file downloaded in Adobe.  This is the error message:  "Paint cannot read this file.  This is not a valid bitmap file, or its format is not currently supported."  I get the same message when I try to open saved adobe files or files that have just been downloaded.  I think the downloading is ok as I get the message that the file has downloaded.  But, I am not able to open it.  Paint is elicited instead.  I am using a windows operating system and firefox for a browser.  Does anyone have some hints to pass on?  I don't know where to begin.