I get the "Adobe InDesign CS4 has stopped working" error message.
Do you have a Local Settings\Application Data\Adobe\InDesign\Version 6.0\Caches\InDesign Recovert\ProtectiveShutdownLog file?
Thanks, Peter. I trashed my preferences first, then restored to a point I thought was prior to when the problem arose, and it persists. I decided to check the EventLog in Windows 7 to see if there is a clue there. Here's the error that it reports at the time when the crash occurs:
Faulting application name: InDesign.exe, version: 184.108.40.2062, time stamp: 0x4caa28e2
Faulting module name: ntdll.dll, version: 6.1.7600.16695, time stamp: 0x4cc7ab86
Exception code: 0xc0000374
Fault offset: 0x000cea27
Faulting process id: 0xcf0
Faulting application start time: 0x01cc5ac8eec85b2e
Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS4\InDesign.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 65d6ea09-c6bc-11e0-90b2-001966ee2c1d
Perhaps this helps?
John, I looked where these cache files are kept in Windows 7 64-bit (a slightly different file tree for that system) but couldn't find a log file representing InDesign's own reaction to the crash. See my note to Peter for a Windows 7 log I found.
That looks like a windows problem rather than ID, but I don't know for sure.
Yeah, sorry, I'm afraid I did not remember the precise wording that gets used when InDesign detects a problem and exits, rather than when the OS did. The former is a much less common occurance, and given your event log, it's definitely not what happened.
The Windows 7 event log is essentially useless. Under XP you can get more detailed information, but under 7 and Vista doing so is not a task for most people. I suspect we're stuck.
This is me (PottsJazz) under my (foolishly misplaced) original username (potterjazz) here on Adobe Fora. For various reasons, I decided to do a ground-up reinstallation of Windows 7 64-bit and Adobe CS4 and, initially, the ability to specify the way folders are displayed from within InDesign's own File Manager worked as it should. However, at some point as I went along installing all the software packages I use (Office 2010, Firefox, WordPerfect, some file converters, DVD/CD burning software, iTunes, etc.) the problem reemerged. I think it is probably a glitch with Windows 7 64-bit and one of my programs, but it is definitely not CS4's fault. I just have to create folders, specify folder display styles, etc., from outside CS4 and then maneuver within its programs to the folders and file locations from inside. It's a small price to pay for not spending days reinstalling software and testing testing testing. I'll let you know if I ever get a solution.
I'm afraid I don't have anything new to suggest...