1 Reply Latest reply on Aug 15, 2011 6:35 AM by Frustrated in AZ

    Activating ADE problems


      trying to activate ADE.  Have a clean install.  set up new ID for this computer.  when I download and install, I get this message immediately.


      E_ADEPT_REQUEST_EXPIRED http://adeactivate.adobe.com/adept/Activate 2010-08-14T19:03:31-07:00%20(1281837811000)%20is%20before%202011-08-14T15:34:01-07:00%20( 1313361241966)


      what is the deal and what do I need to do to correct this issue?


      thank you for any assitance that you can give.

        • 1. Re: Activating ADE problems
          Level 4

          This is a 'time' issue.  The extremely complex and not informative message

          you're getting says: 8/14/2010 at 19:03 is before 8/14/2011 at 15:34, which

          is a true statement.  You should take a look at your computer's time

          settings and, at least according to the message, adjust your time, date and

          time zone.