I have encountered exactly the same problem, evidently it is a coding error. The topics generated by RoboHelp 9 are correctly UTF-8 coded. Can this be a problem of the server application? Have you found a solution?
It appears to be a server issue - I think it is related to an older
version of Apache web server, but can't prove it. It was not fixed -
here's what I had to do:
- Remove all umlaat characters from directory paths by modifying
folder names and RH book names as required.
- Rename the German version of the Related Topics button so the code
for related topics does not include an umlaat character.
- Then I am stuck with manually replacing the image for the Related
topics button with a button that uses the correctly-written German for
Related Topics every time I regenerate the help systems for deployment!
Hope that helps, but expect you've already figured out the workaround.
Sorry for the delay.
I think if I had access to server resources, I would try upgrading to a
recent version of Apache server.
thanks for the feedback, yes we settled on manually removing umlauts in