4 Replies Latest reply on Aug 24, 2011 1:23 AM by David Anson

    Windows 7 / IE8 Converts AIR file to ZIP

    David Anson

      The AIR install badge works perfectly OK for most of my customers but occasionally ther are problems.  To overcome this I have created a support page with a direct link to the .air file (and also a .air.zip for Mac OS X as this unzips the file in the download process).  When I click the Save Target As... option in IE 8 it changes the filetype from .air to .zip and then saves it as a .zip file extension.  If I manually change the file extension back to .air then it works just fine however having to talk customers through the process of showing file extensions and then making the change is not exactly professional.

       

      Any ideas how I can overcome this? 

       

      TIA

       

      David Anson