1 Reply Latest reply on Aug 25, 2011 1:25 PM by dylan_isis

    Adobe Reader X not reading docs in IE

    dylan_isis

      I have just upgraded to adobe read x and now when i open PDF documents from websites, they are not able to open. I get this message: There is a problem with Adobe Reader/Acrobat. If it is running, please exit and try again. (1:1). I'm not sure what this means and i can't seem to solve my problem. All PDFs located in websites are currently unavailable to me. Please help!

        • 1. Re: Adobe Reader X not reading docs in IE
          dylan_isis Level 1

          We have figured out what the solution to this is. You will have to uninstall reader X and then reinstall it. At that point, everything worked fine. Not sure what was causing the problem, maybe a bad upgrade or something like that, but this process has allowed me to open PDFs from websites. If you get the error with (1:1), i would try this.