3 Replies Latest reply on Aug 21, 2011 11:41 AM by Todd_Kopriva

    premiere pro 5.5 won't install

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      I've tried this process several times but the download instillation won't install. The dmg downloads but once I run the install, I'm given a crash report and told to try restarting, to no avail.

       

      I'm runing mac Lion on dual core imac.

       

      Trying to convince my boss to switch from FCP. This isn't helping.

       

      Here's the report, despite what it says, I didn't cancell the instillation.

       

      Exit Code: 24

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 42 error(s), 4 warning(s)

       

      WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.

      WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.

      WARNING: DW034: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.

      WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.

      ERROR: DW001: Set payload cancelled status

       

      ERROR: DW049: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} has an action "repair" but no resultState

      ERROR: DW049: Payload {0A186736-9C62-48B2-B1DF-8A9C5CF7C997} has an action "install" but no resultState

      ERROR: DW049: Payload {0D96CFE6-376D-44B8-808A-16F3BEB73263} has an action "repair" but no resultState

      ERROR: DW049: Payload {128cd5a7-6018-4360-b4c0-b0258b1a5a34} has an action "repair" but no resultState

      ERROR: DW049: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} has an action "repair" but no resultState

      ERROR: DW049: Payload {24516988-6529-480E-8FE3-8428704FCAAB} has an action "repair" but no resultState

      ERROR: DW049: Payload {3450d4c5-a82b-4428-a512-842ee1555a14} has an action "install" but no resultState

      ERROR: DW049: Payload {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} has an action "repair" but no resultState

      ERROR: DW049: Payload {3D51982E-45C6-4B4B-9362-B356E1610821} has an action "install" but no resultState

      ERROR: DW049: Payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} has an action "repair" but no resultState

      ERROR: DW049: Payload {4058E728-84D8-45CE-8E2D-5F35BD6659A1} has an action "repair" but no resultState

      ERROR: DW049: Payload {49E6D00F-3456-11E0-AE83-842B2B67A8CC} has an action "repair" but no resultState

      ERROR: DW049: Payload {4A8546D0-CEDF-48C1-9BA1-DD5B4ADFC154} has an action "install" but no resultState

      ERROR: DW049: Payload {4B204697-D302-42D9-94B4-8BDDE6DD359C} has an action "install" but no resultState

      ERROR: DW049: Payload {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF} has an action "repair" but no resultState

      ERROR: DW049: Payload {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} has an action "remove" but no resultState

      ERROR: DW049: Payload {5D2A85AB-7391-4EAC-AA61-D5D9C09E4F17} has an action "install" but no resultState

      ERROR: DW049: Payload {6A2E619B-E4AC-433B-A648-D458CE543A96} has an action "repair" but no resultState

      ERROR: DW049: Payload {6F3A624B-1B72-4081-96E8-23261F389C5C} has an action "repair" but no resultState

      ERROR: DW049: Payload {71BC8278-815D-4F8C-8FA5-C6F782C73892} has an action "repair" but no resultState

      ERROR: DW049: Payload {7CF76BDA-73EA-4C46-A59D-FC3142D83E65} has an action "install" but no resultState

      ERROR: DW049: Payload {9BA136BE-0077-41E1-AD56-56AB5D4A1A67} has an action "repair" but no resultState

      ERROR: DW049: Payload {A9C0D600-7986-4C41-8FEC-8088A30D183F} has an action "install" but no resultState

      ERROR: DW049: Payload {AC003BC0-704F-4F02-A72E-AC8B7044DE24} has an action "repair" but no resultState

      ERROR: DW049: Payload {BAE5212B-6651-4AD8-B26A-1B284D2665C6} has an action "repair" but no resultState

      ERROR: DW049: Payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} has an action "repair" but no resultState

      ERROR: DW049: Payload {BD85DFD4-005F-4219-8E27-C922CC4D8A61} has an action "install" but no resultState

      ERROR: DW049: Payload {BF093B6B-F94F-4D77-99C9-4C0F6B2F44B6} has an action "install" but no resultState

      ERROR: DW049: Payload {CBDD7465-CE11-4A58-9497-C370B65923F1} has an action "repair" but no resultState

      ERROR: DW049: Payload {CCB778B5-25B8-4E57-9F20-72B11B443EF9} has an action "install" but no resultState

      ERROR: DW049: Payload {CE45CAE5-0B56-4C52-AE07-98A05027A049} has an action "install" but no resultState

      ERROR: DW049: Payload {D8B9B5FB-D388-4D79-AA4B-6C09641189F6} has an action "repair" but no resultState

      ERROR: DW049: Payload {DD18D60C-87B1-47D9-8312-67508B402FB9} has an action "install" but no resultState

      ERROR: DW049: Payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} has an action "repair" but no resultState

      ERROR: DW049: Payload {EE85C227-0148-4825-B659-6A1E142571EE} has an action "repair" but no resultState

      ERROR: DW049: Payload {FB720658-01F4-4002-BB69-49E66CD82E30} has an action "install" but no resultState

      ERROR: DW049: Payload {FE35B66A-C8F1-4D62-B823-C2EE2C7DA702} has an action "install" but no resultState

      ERROR: DW049: Payload {FFC07452-6E0A-47A6-86E2-E18C9A992E7B} has an action "install" but no resultState

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - Adobe Player for Embedding 3.1: User cancelled installation

      ERROR: DW001: User cancelled the operation

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