11 Replies Latest reply on Aug 22, 2011 4:09 AM by ctpservice

    hyphen gets lost when printing to computer to plate

    ctpservice

      hello!

      i´ve got a big problem. I have a pdf from a client and everything is fine while checking the pdf.

      acrobat preflight and my creo software tell me, that everything is ok.

      but when die creo rip produces the output date, its a tiff file, the hyphenation at the end of a line gets lost.

      e.g prob-lem looks like pro lem.

      my client uses indesign version 6.0, with version 6.0.4 there are no problems.

      the pdf is exportet to acrobat level 1.3.

      I couldn´t find anything that explains this error.

      We produced 18000 broschures and the client doesn´t accept them.

       

      thanks

       

      michael