Username and password do not match

Mike, can you not authenticate right out of the gate or did you change the "admin" "admin" username and password?

We should take a look at the log files to see what's really going on but if you haven't done anything with the installation yet then "reinstalling" is very easy.

In the directory where you launched the jar file, you should find a directory named "crx-quickstart". Simply rename this directory to "crx-quickstart.old" and restart the jar file. Your new environment will be ready in a couple of minutes.  Keep the old directory and look into the [your directory]\crx-quickstart\logs directory for details on your original problem.

executing the following command in an unix bash environment should reveal your password:

find crx-quickstart/launchpad/config -type f -exec grep -H 'password=' {}  \;

Hi Walt,

I am having the same issue on Windows Server, I was able to logon fine this morning, after rebooting the server I am having the issue when I tried to Login.

Also I am having an error

ALC-PDG-080-032-Error occurred while saving the user account information for user when trying to add user to a PDF Generator account?

Please advise as this is urgent?

Thanks