2 Replies Latest reply: Aug 26, 2011 8:13 AM by alantrent RSS

    Mac OSX Lion 10.7.1 and Record New Project Problem

    alantrent Community Member

      Hello, all,

       

         Well, I held off on updating Lion until 10.7.1, but not long enough, apparently.  I'm having a problem with my Captivate 5.0.2, when I Record New Project.  Upon completion, each slide screen has a jet black background.  The text boxes show up nicely in the right color, but the background is invariably black.  Anyone else seen this?  Appreciate any help or suggestions, thanks!

       

      Alan

        • 1. Re: Mac OSX Lion 10.7.1 and Record New Project Problem
          aliderud Community Member

          I am having the same exact problem with Captivate CS5 - just upgraded to Lion 10.7.1 a few weeks ago. Today I discovered that I can't successfully record a project without the black screen. Even worse, the program will just crash before I can stop recording.

           

          Did you figure it out?

          • 2. Re: Mac OSX Lion 10.7.1 and Record New Project Problem
            alantrent Community Member

            Okay, this is what I've done.  I pulled Captivate 5 off my Mac (OSX 10.7.1, MacBook Pro), then reinstalled.  Tried to do a Record New Project, and the black background was gone. Published the project, worked just fine. Then upgraded to Cpativate 5.0.2...received an errror message on the install.  Program still started up okay, but when I went to do a Record New Project, the black background had returned.  Went back in, removed Captivate from the Mac, and reinstalled Captivate 5.0, without the update.  Seems to work just fine.  Again, probably some oddity in my system that will not allow me to use the 5.0.2 update, but it does seem to work okay with 5.0.

             

            Alan