0 Replies Latest reply: Aug 22, 2011 9:33 PM by Howard Hoffman RSS

    Encore CS 5 hangs when burning DVD

    Howard Hoffman Community Member

      Windows 7 64-bit

      Encore CS 5.1

       

      Burned 2 projects successfully (6 Discs).  Then:

       

      It hangs at "Writing Files ..."

       

      The DVD burner will keep spinning at high speed with LED flash (writing) but no progress is shown in Encore.

       

      At that point, cancelling the build no longer work as it stucks at "Cancelling".  I can't close the program either.  The only way out is to kill it in Task Manager.  That leaves the DVD burner spinning until the shut down.

       

      Tried a few times, same results.  The Disc is no longer empty after that and it show little writing on the surface.

       

      Tried to upgrade QuickTime.  Same results.

       

      Followed

       

      http://forums.adobe.com/thread/641646?tstart=0

       

      to

       

      http://forums.adobe.com/thread/629151?tstart=0

       

      Installed Roxio pxengine fix

       

      Same results.

       

      I realized the 2 failed projects have muxed mpg files instead of separate video/audio.  Have not yet tested if that's the problem.

       

      Work-around: build to DVD folder and use ImgBurn to write to Disc.  It works fine.

       

      Any suggestions?

       

      Thanks