15 Replies Latest reply on Aug 28, 2011 8:09 PM by johndaigle

    Robohelp 9:  WebHelp search showing too many highlighted results

    ginafromtampa Level 1

      I set up the WebHelp Settings (Search) to Enable Highlighting in Search Results, Show Context in Search Results, and Hide Rank Column in Search Results.  When I search for keywords, such as "e-mailing requestors", the results highlight every letter in the search phrase, including the "e" in "the.  I did not enable the Substring Search.  Please see the attached screenshot.  Does anyone know what's wrong?

       

      I have the latest update of RoboHelp 9 (9.0.0.228).  This is happening in IE9 (9.0.8112.16421) and Firefox 3.6.20.  (I can't even test the WebHelp locally in Google Chrome until I upload it to the Web server, since all of the panes are blank (version 13.0.782.112 m).

       

      robohelp 9 webhelp search results problem.jpg