Hi, when I attempt to export a movie, at some point during the exportation, this error appears:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 220.127.116.11
Application Timestamp: 4d8a89e8
Fault Module Name: ImageRenderer.dll
Fault Module Version: 18.104.22.168
Fault Module Timestamp: 4d8a7063
Exception Code: c0000005
Exception Offset: 0000000000154498
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 0adb
Additional Information 2: 0adb1b1faac705a5b02a093efbe5a0d0
Additional Information 3: dab0
Additional Information 4: dab0f97528d12a10262b6bd4a8fc6df8
When I exported a previous movie, this error appeared but when I restarted the computer, it exported fine. Now that doesn't seem to fix it. Can anyone help me resolve this issue?
Welcome to the forum.
Are you using any plug-ins to export, like a frameserver or something from MainConcept? To what codec are you exporting? Is there a mismatch between your sequence frame rate and the frame rate of the exported file?
No, I'm not using any plugins whatsoever and the codec I'm exporting to is WMV.
To be honest I'm not very familiar with Premiere Pro yet so how do I check if the sequence frame rate and the exported file's frame rate are mismatched or not?