2 Replies Latest reply on Aug 23, 2011 8:25 AM by boochicken

    Appcrash (ImageRenderer.dll)


      Hi, when I attempt to export a movie, at some point during the exportation, this error appears:


      Problem signature:
        Problem Event Name:    APPCRASH
        Application Name:    Adobe Premiere Pro.exe
        Application Version:
        Application Timestamp:    4d8a89e8
        Fault Module Name:    ImageRenderer.dll
        Fault Module Version:
        Fault Module Timestamp:    4d8a7063
        Exception Code:    c0000005
        Exception Offset:    0000000000154498
        OS Version:    6.1.7600.
        Locale ID:    2057
        Additional Information 1:    0adb
        Additional Information 2:    0adb1b1faac705a5b02a093efbe5a0d0
        Additional Information 3:    dab0
        Additional Information 4:    dab0f97528d12a10262b6bd4a8fc6df8


      When I exported a previous movie, this error appeared but when I restarted the computer, it exported fine.  Now that doesn't seem to fix it.  Can anyone help me resolve this issue?