9 Replies Latest reply on Aug 23, 2011 2:04 PM by Tech Writer KC

    Printing issues with RH9 Webhelp

    Tech Writer KC Level 1

      Hello,

       

      We've recently converted our chm help to webhelp, and along with that upgraded from RH8 to RH9.

       

      We're encountering an issue where webhelp content, including the TOC pane and the topic content, doesn't print. Selecting to print results in blank pages with some formatting marks (you can see where the TOC would go, fex), but no content.

       

      However, if you print preview and then print, the content will print, although there still seems to be some wonkiness (blank pages, etc.).

       

      This is on multiple machines, both IE and Firefox. Is there a project setting I'm not seeing, or a browser setting (for multiple browsers) at work here?

       

      Thanks in advance,