2 Replies Latest reply on Aug 26, 2011 3:17 AM by PankhriS

    Update Failed...Error: 1200

    Altoid666

      When I open Help on Adobe Reader 10.1 to check for updates I get the following error message...

      "Update Failed"

      To update Adobe Reader you need Administrative Privledges on this machine.

      Error: 1200

      I am the only user of this machine and have full Admin Privledges.

      How can I correct this?

      Thanks,

      Jim

      Lenovo T61p Laptop IE9

      Windows 7 Ultimate x64 SP1

        • 1. Re: Update Failed...Error: 1200
          Altoid666 Level 1

          Hi,

          I've answered my own question.

          Go to Programs>

          Right Click Adobe Reader>

          Click run as administrator>

          Approve the UAC.

          Now help>

          check for updates works properly.

          Thanks,

          Jim

          • 2. Re: Update Failed...Error: 1200
            PankhriS Level 2

            Hi,

             

            Yes running reader as Administrator will solve your porblem but this behavior also needs to be checked.

            Can you check the value of registry key : EnableLUA  in the registry below on those systems where Updater failed-

             

            HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ System

             

            What other product did you install before installing Adobe Reader 10.1.

             

            Regards,Pankhri