A screen shot would help...
Not quite sure what I'm looking at in the detail, but it looks to me like there's a frame on top of the one filled with color, and the outer line is the text wrap margin.
ahhhhhhhhhhhhhhhhhhhh...I bet that is it..
I will check with my client...
and let you know.
Your a genius!!
I never thought to look there ;-)
I had my client check the wrap, and there it was!!!