Welcome to the forum.
When I hear of GUI issues, the first thing that I think of is video driver.
What make/model of video card do you have?
What is the number/date of the installed video driver?
Thank you for the reply Bill
Video card info that I've been able to find just refers to it as the Intel (R) HD graphics family and it uses the NVIDIA GeForce GT540M driver.
I would go to Control Panel>System>Hardware>Device Manager, and check the Display Adapters, and then their drivers. Some system use a dual-adapter system with an Intel and then an nVidia chip. This shows the panels for my nVidia, and then its driver details:
Let us know exactly what you have, and Control Panel>System>Hardware will give it to you.
Good monring Bill
Thank you for taking the time to respond.
When I go to the device drop downs under the "display adaptor" both Intel (R) HD graphics family and NVIDIA Geforce GT 540M are shown.
The drivers for the:
Intel - Driver date: 25/03/11 and driver version 188.8.131.522; and
NVIDIA - Driver date of 21/04/11 and driver version 184.108.40.20630.
Thank you again.
Do you have a Dell?
The reason that I ask, is that many Dell folk have a dual graphics adapter. Not sure what that deal is, especially as Intel seldom has any driver updates.
Good morning Bill
Thank you for taking the time to put a couple of replies on the forum.
Just thought I'd report how the issue was rectified.
I updated my NVIDIA from the dell website (there was an update from about a month after the latest update on my machine) and this made no difference.
From reading a few post on the web (and information provided here) I thought that it may be an issue with the resolution but changing that also had no effect.
It wasn't until I played with the screen magnification (under display on the control panel) that I had some success.
I had the magnification set at 150% (larger) but when I dropped the magnification to the lower, default setting, of "smaller 100%" the dialogue boxes started to work again. I've been able to use all of the dialogue boxes that I have tried in elements 9 since I scaled back the magnification.
Thanks again Bill.