0 Replies Latest reply on Aug 25, 2011 9:38 AM by wspigot

    Printing issue for documents more than 10 pages.

    wspigot

      printing2.JPGMy boss is having a printing issue with larger documents.  They start printing correctly, but then sometimes the font will change to something I don't recognize and can not read.  The computer is running Windows XP Professional.  She was using Adobe Reader 8 something, so I uninstalled it and downloaded Adobe Reader X.  This did not cure the problem.  I next tried uninstalling and reinstalling her printer and that did not fix the problem.  The printer was an HP laserjet 1320.  I replaced this printer with an OKI B411d.  This helped the problem, but did not cure it.  I've attached an example of the script.  Please does anyone have any idea how to fix this problem?