I thin you might have missed a step or two. I'll repeat them, but if you've
already done things in this order, forgive me for telling you what you
First, you should go to Adobe and register with them. That's the point
where you will create an Adobe ID and password. Then, after registration,
you should download ADE (Adobe will put your ID and password in the ADE
files it downloads). At that point, you will set up ADE.
Once you've done that, you need to go through a similar process with your
ereader - going to the manufacturer's website and registering the ereader
with them. Plug in the ereader via USB to your computer and make sure that
your computer recognizes the device as an external hard drive. Then, go to
the website. It's important to use your Adobe ID and password here also, as
the manufacturer's website will put that information in the registration
file on the ereader.
After registering your ereader, close the manufacturer's website, and start
ADE. It 'should' recognize your ereader and put its name in the bookshelf
section (left hand panel) of its Library view. When it does, then you can
drag and drop ebooks from ADE to it.
To finish the thought, when you have finished transferring ebooks, close ADE
normally, and wait until your ereader tells you that it's done synchronizing
or updating itself with the new information. Then, "eject" the ereader from
your computer by telling your computer that you want to detach it. You do
this via MyComputer in Windows (or via the small icon in the right hand
corner of your status bar at the bottom of the screen). I don't know the
procedure on the MAC - sorry. After the computer tells you it's safe to
remove the hardware, unplug the ereader from your computer, and you can
Hope this helps!
Thanks! It seems as if once I got my Adobe ID and entered it, everything just worked. I didn't need any set up assistant and I didn't need to do anything with the eReader. It automatically downloaded the books, loaded them into the eReader library and when I attached the eReader, it automatically downloaded them. All very simple and painless. I guess the only real problem I had was that Adobe technical support didn't give me the correct instructions. No "Set Up Assistant" was ever needed. It's very cool to be able to download books from the library!