3 Replies Latest reply on Aug 25, 2011 1:27 PM by Joel Cherney

    InDesign and Photoshop cause browser to open, multiple tabs appear

    celuloyd Level 1

      I wasn't sure what to use as a header for this, but I'll try to explain.

       

      We use InDesign and Photoshop CS4 in my department daily. One of the people using PS and one using ID are having this same thing happen. They'll be using the applications and, all of a sudden, their browser will open and the main "help" page will open for whichever application they're using. Then very quickly, one tab after another will open, all being the main "help" page again. It will keep opening tabs until they go to the Task Manager and stop the process. The tabs open one after another very quickly (I said that already, didn't I?).

       

      We're using Windows XP Pro, Service Pack 3 (I'm a Mac guy, sorry if my descriptions aren't correct), and CS4 Design Premium.

       

      Any suggestions?

       

      Thanks,

      Lloyd