The camera records video using the MJPEG codec, which does not come included with Premiere Pro. Google around to find a version you can install separately.
Downloaded the codec, installed the codec, same problem.
PROBLEM SOLVED. I just put the CD that came with my camera into the computer, installed the software, and the problem was solved. I think the issue was that this new computer didn't have Quicktime installed. The camera CD included Quicktime and fixed the problem.
CD for the camera fixed it.
BLAZING FAST HP desktop.
can only apply if you have 48 or 96 GB RAM installed on a dual Xeon W56xx system. Otherwise it can never be BLAZING FAST.
See: http://ppbm5.com/DB-PPBM5-2.php where, with the exception of 48 and 96 GB systems, they only rank between 133 and 403.
Did you try Morgan or MainConcept MJPEG codecs?
Most "good" camera mfgrs. do include their version of the CODEC used. Now, that CODEC might be in a separate folder, requiring it to be installed on the system, might be part of the camera's driver, or might be installed, along with any utilities, etc. It just depends.
Many camera mfgrs. love to tweak the CODEC's, and often a standard, commercial version will not do what needs to be done - though often it will.
Glad that you found the Canon MJPEG CODEC, and that all is working now.
computer didn't have Quicktime installed.
Yep, you'll need that, too.